I. PRIVACY POLICY

Respecting the statements of current legislation, Dimways Supplies S.L. undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected.

Laws included in this privacy policy

This privacy policy is adapted to current Spanish and European regulations regarding the protection of personal data on the internet. Specifically, it respects the following rules:

• Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD).
• Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD-GDD).
• Royal Decree 1720/2007, of December 21, which approves the Regulations for the development of Organic Law 15/1999, of December 13, on the Protection of Personal Data (RDLOPD).
• Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE).

Data Protection Officer (DPO)

The Data Protection Officer is in charge of ensuring compliance with the data protection regulations to which Dimways Supplies S.L. is subject. The User can contact the DPD designated by the Data Controller using the following contact information: info@.

Personal Data Record

In compliance with the provisions of the RGPD and the LOPD-GDD, we inform you that the personal data collected by Dimways Supplies S.L. Through the forms extended on its pages will be incorporated and will be treated in our files in order to facilitate, expedite and fulfil the commitments established between Dimways Supplies S.L. and the User or the maintenance of the relationship that is established in the forms that he/she fills out, or to attend a request or query of the same. Likewise, in accordance with the provisions of the RGPD and the LOPD-GDD, unless the exception provided for in article 30.5 of the RGPD applies, a record of treatment activities is kept that specifies, according to their purposes, the treatment activities carried out and the other circumstances established in the RGPD.

Principios aplicables al tratamiento de los datos personales

Principles applicable to the processing of personal data

The processing of the User’s personal data will be subject to the following principles contained in article 5 of the RGPD and in article 4 and following of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of the digital rights:

• Principle of legality, loyalty and transparency: the consent of the User will be required at all times, prior completely transparent information of the purposes for which the personal data is collected.
• Purpose limitation principle: personal data will be collected for specific, explicit and legitimate purposes.
• Principle of data minimization: the personal data collected will only be those strictly necessary in relation to the purposes for which they are processed.
• Principle of accuracy: personal data must be accurate and always up-to-date.
• Principle of limitation of the conservation period: personal data will only be kept in a way that allows the identification of the User for the time necessary for the purposes of its treatment.
• Principle of integrity and confidentiality: personal data will be treated in a way that guarantees its security and confidentiality.
• Principle of proactive responsibility: the Data Controller will be responsible for ensuring that the above principles are met.

Categories of personal data

The categories of data that are treated in Dimways Supplies S.L. They are only identifying data. In no case are special categories of personal data processed in the sense of article 9 of the RGPD.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. Dimways Supplies S.L. undertakes to obtain the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.

The User will have the right to withdraw their consent at any time. It will be as easy to withdraw consent as it is to give it. As a general rule, the withdrawal of consent will not condition the use of the Website.

On the occasions in which the User must or may provide their data through forms to make inquiries, request information or for reasons related to the content of the Website, they will be informed if the completion of any of them is mandatory because they are essential for the correct development of the operation carried out.

Purposes of the processing of personal data

When a user connects to https: to send an email to the owner, subscribe or make a contract, they are providing personal information for which Dimways Supplies SL is responsible. This information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, the user gives their consent for their information to be collected, used, managed and stored by Dimways Supplies SL., Only as described in the Legal Notice and in this Privacy Policy.

At https: there are different systems for capturing personal information and we treat the information provided by interested persons with the following purpose for each capture system (forms):

Contact forms: We request the following personal information: Name, Email, Telephone, website and how they can help you, to respond to the requirements of the users of https:.

For example, we can use this data to respond to your request and respond to doubts, complaints, comments or concerns that you may have regarding the information included on the web, the services provided through the web, the treatment of your personal data, questions regarding the legal texts included in the web, as well as any other queries you may have that are not subject to the contracting conditions.

To guarantee compliance with the conditions of use and applicable law. This may include the development of tools and algorithms that help this website guarantee the confidentiality of the personal data it collects.

Retention periods of personal data

Personal data will only be retained for the minimum time necessary for the purposes of its treatment and, in any case, only during the following period: 2 years, or until the User requests its deletion.

At the time the personal data is obtained, the User will be informed about the period during which the personal data will be kept or, when that is not possible, the criteria used to determine this period.

Recipients of personal data

The User’s personal data will not be shared with third parties.

In any case, at the time the personal data is obtained, the User will be informed about the recipients or the categories of recipients of the personal data.

Personal data of minors

Respecting the provisions of articles 8 of the RGPD and 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, only those over 14 years of age may grant their consent for the treatment of your personal data in a lawful way by Dimways Supplies SL In the case of a minor under 14 years of age, the consent of the parents or guardians will be necessary for the treatment, and this will only be considered lawful to the extent that they have authorized it.

Secrecy and security of personal data

Dimways Supplies S.L. undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, so as to guarantee the security of personal data and avoid the destruction, loss or accidental or illegal alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data.

However, because Dimways Supplies S.L. cannot guarantee the impregnability of the internet or the total absence of hackers or others who fraudulently access personal data, the Responsible for the treatment undertakes to notify the User without undue delay when a violation of the security of personal data occurs that it is likely to pose a high risk to the rights and freedoms of natural persons. Following the provisions of article 4 of the RGPD, a violation of the security of personal data is understood to be any violation of security that causes the destruction, loss or accidental or illegal alteration of personal data transmitted, preserved or otherwise processed, or unauthorized communication or access to said data.

The personal data will be treated as confidential by the person in charge of the treatment, who undertakes to inform about and guarantee through a legal or contractual obligation that said confidentiality is respected by his employees, associates, and any person to whom the information is made accessible.

Rights derived from the processing of personal data

The User has about Dimways Supplies S.L. and you may, therefore, exercise the following rights recognized in the RGPD and in Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:

• Right of access: It is the right of the User to obtain confirmation of whether Dimways Supplies S.L. whether or not you are treating your personal data and, if so, obtain information about your specific personal data and the treatment that Dimways Supplies S.L. has made or carries out, as well as, among other things, the information available on the origin of said data and the recipients of the communications made or planned thereof.
• Right of rectification: It is the right of the User to have their personal data modified that turns out to be inaccurate or, taking into account the purposes of the treatment, incomplete.
• Right of deletion (“the right to be forgotten”): It is the right of the User, provided that current legislation does not establish otherwise, to obtain the deletion of their personal data when they are no longer necessary for the purposes for which they were collected. or treaties; The User has withdrawn his consent to the treatment and this does not have another legal basis; the User opposes the treatment and there is no other legitimate reason to continue with it; the personal data has been unlawfully processed; personal data must be deleted in compliance with a legal obligation; or the personal data has been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to deleting the data, the Data Controller, taking into account the available technology and the cost of its application, must adopt reasonable measures to inform those responsible for processing the personal data of the interested party’s request to delete any link to those personal data.
• Right to limitation of treatment: It is the right of the User to limit the processing of their personal data. The User has the right to obtain the limitation of the treatment when he disputes the accuracy of his personal data; the treatment is unlawful; The person in charge of the treatment no longer needs the personal data, but the User needs it to make claims; and when the User has opposed the treatment.
• Right to data portability: In the event that the treatment is carried out by automated means, the User will have the right to receive from the Person in charge of the treatment their personal data in a structured format, of common use and mechanical reading, and to transmit them to another person in charge. of the treatment. Whenever technically possible, the Data Controller will directly transmit the data to that other controller.
• Right of opposition: It is the right of the User not to carry out the processing of their personal data or to cease their treatment by Dimways Supplies S.L.
• Right not to be the subject of a decision based solely on automated processing, including profiling: It is the User’s right not to be the subject of an individualized decision based solely on automated processing of their personal data, including the Profiling, existing unless current legislation establishes otherwise.

Thus, the User may exercise their rights by written communication addressed to the Data Controller with the reference “RGPD-www.dimways.com”, specifying:

• Name, surname of the User and copy of the DNI. In the cases in which representation is admitted, the identification by the same means of the person representing the User, as well as the document proving the representation, will also be necessary. The photocopy of the DNI may be replaced by any other legally valid means that proves identity.
• Request the specific reasons for the request or information to which you want to access.
• Address for notification purposes.
• Applicant’s date and signature.
• Any document that proves the request you make.

This request and any other attached document may be sent to the following address and/or email:

Address:
Paseo Mikeletegi 56
Parque Tecnológico Miramón
20009 Donostia-San Sebastián
Email: info@

Links to third party websites

The Website may include hyperlinks or links that allow access to web pages of third parties other than Dimways Supplies S.L., and that therefore are not operated by Dimways Supplies S.L. The owners of these websites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.

Claims before the supervisory authority

In the event that the User considers that there is a problem or violation of current regulations in the way in which their personal data is being processed, they will have the right to effective judicial protection and to file a claim with a control authority, in particular, in the State in which you have your habitual residence, place of work or place of the alleged offence. In the case of Spain, the control authority is the Spanish Agency for Data Protection (http://www.agpd.es).

II. COOKIES POLICY

Access to this Website may imply the use of cookies. Cookies are small amounts of information that are stored in the browser used by each User – in the different devices that they may use to navigate – so that the server remembers certain information that later and only the server that implemented it will read. Cookies facilitate navigation, make it more user-friendly, and do not damage the navigation device.

The information collected through cookies may include the date and time of visits to the Website, the pages viewed, the time spent on the Website and the sites visited just before and after it. However, no cookie allows it to contact the User’s phone number or any other means of personal contact. No cookie can extract information from the User’s hard drive or steal personal information. The only way that the User’s private information is part of the Cookie file is for the user to personally give that information to the server.

Cookies that allow a person to be identified are considered personal data. Therefore, the Privacy Policy described above will apply to them. In this sense, for the use of the same the consent of the User will be necessary. This consent will be communicated, based on an authentic choice, offered by an affirmative and positive decision, before the initial treatment, removable and documented.

Own cookies

They are those cookies that are sent to the User’s computer or device and managed exclusively by Dimways Supplies S.L. for the best functioning of the Website. The information that is collected is used to improve the quality of the Website and its Content and your experience as a User. These cookies allow the User to be recognized as a recurring visitor to the Website and adapt the content to offer content that meets their preferences.

Third-party cookies

They are cookies used and managed by external entities that provide Dimways Supplies S.L. services requested by the same to improve the Website and the user experience when browsing the Website. The main purposes for which third-party cookies are used are to obtain access statistics and analyze navigation information, that is, how the User interacts with the Website.

The information obtained refers, for example, to the number of pages visited, the language, the place where the IP address from which the User accesses, the number of Users who access, the frequency and recurrence of visits, the visit time, the browser they use, the operator or type of device from which the visit is made. This information is used to improve the Website, and detect new needs to offer Users Content and/or service of the highest quality. In any case, the information is collected anonymously and trend reports on the Website are prepared without identifying individual users.

The entity (s) in charge of providing cookies may transfer this information to third parties, as long as it is required by law or it is a third party that processes this information for said entities.

Social media cookies

Dimways Supplies S.L. incorporates social network plugins, which allow access to them from the Website. For this reason, social network cookies can be stored in the User’s browser. The owners of these social networks have their own data protection and cookie policies, being themselves, in each case, responsible for their own files and their own privacy practices. The User must refer to them to find out about said cookies and, where appropriate, the processing of their personal data. For informational purposes only, the links where you can consult this privacy and/or cookie policies are indicated below:

Facebook: https://www.facebook.com/policies/cookies/

Twitter: https://twitter.com/es/privacy

Instagram: https://help.instagram.com/1896641480634370?ref=ig

Youtube: https://policies.google.com/privacy?hl=es-419&gl=mx

Google+: https://policies.google.com/technologies/cookies?hl=es

Pinterest: https://policy.pinterest.com/es/privacy-policy

LinkedIn: https://www.linkedin.com/legal/cookie-policy?trk=hp-cookies

Cookies used on the web

The cookies that are being used in this portal as well as their type and function are identified below:

The Dimways Supplies website uses Google Analytics, a web analytics service developed by Google, which allows the measurement and analysis of navigation on web pages. In your browser you can see cookies from this service. According to the previous typology, these are own, session and analysis cookies.

Through web analytics, information is obtained regarding the number of users who access the web, the number of pages viewed, the frequency and repetition of visits, their duration, the browser used, the operator that provides the service, the language. , the terminal you use and the city to which your IP address is assigned. Information that enables a better and more appropriate service from this portal.

To ensure anonymity, Google will make your information anonymous by truncating the IP address before storing it, so that Google Analytics is not used to locate or collect personally identifiable information from site visitors. Google may only send the information collected by Google Analytics to third parties when it is legally obliged to do so. In accordance with the conditions of provision of the Google Analytics service, Google will not associate your IP address with any other data stored by Google.

Disable, reject and delete cookies

The User can disable, reject and delete the cookies – totally or partially – installed on his device through the configuration of his browser (among which are, for example, Chrome, Firefox, Safari, Explorer). In this sense, the procedures for rejecting and deleting cookies may differ from one Internet browser to another. Consequently, the User must refer to the instructions provided by the Internet browser they are using. In the event that you reject the use of cookies – totally or partially – you may continue to use the Website, although you may have limited use of some of its features.

III. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

It is necessary that the User has read and agrees with the conditions on the protection of personal data contained in this Privacy and Cookies Policy, as well as that they accept the processing of their personal data so that the Responsible for the treatment can proceed to the same in the form, during the deadlines and for the purposes indicated. The use of the Website will imply the acceptance of the Privacy and Cookies Policy of the same.

Dimways Supplies S.L. reserves the right to modify its Privacy and Cookies Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Agency for Data Protection. Changes or updates to this Privacy and Cookies Policy will not be explicitly notified to the User. The User is recommended to consult this page periodically to be aware of the latest changes or updates.

This Privacy and Cookies Policy was updated on March 30, 2020 to adapt to Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons in what Regarding the processing of personal data and the free circulation of these data (RGPD) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.